How to Delete a Data Recording Template (Video)
Note: wiTECH data recording features require a minimum software version of 9.04. This video is equipped with sound and closed captioning.
View ArticleHow to Edit a Data Recording Template (Video)
Note: wiTECH data recording features require a minimum software version of 9.04. This video is equipped with sound and closed captioning.
View ArticleHow to Create a Data Recording Template (Video)
Note: wiTECH data recording features require a minimum software version of 9.04. This video is equipped with sound and closed captioning.
View ArticleHow to Take a Screenshot (Video)
This video is equipped with sound and closed captioning.
View ArticleHow to Disconnect from One Tool and Reconnect to Another (Video)
This video is equipped with sound and closed captioning.
View ArticleHow to Install the wiTECH Diagnostic Application (Video)
Note: This tutorial applies to installing wiTECH software at version 9.04 or later. This video is equipped with sound and closed captioning.
View ArticleHow to Create and View Data Recordings (Video)
Note: wiTECH data recording features require a minimum software version of 9.04. This video is equipped with sound and closed captioning.
View ArticleHow to Create and View Reports (Video)
Note: wiTECH enhanced reporting features require a minimum software version of 9.05. This video is equipped with sound and closed captioning.
View ArticleHow to Stay Informed Using the wiTECH RSS Reader (Video)
Note: The wiTECH RSS Reader requires a minimum software version of 9.05. This video is equipped with sound and closed captioning.
View ArticlewiTECH VCI Pod Trigger LED Light Status During Flight Recorder Mode
Issue/Description: Upon placing the wiTECH VCI Pod into Flight Recorder mode, the VCI Pod Trigger LED light blinks yellow instead of remaining solid green. Resolution: If the VCI Pod Trigger LED light...
View Article“Error: Error #1009” - DealerCONNECT Time Out
DESCRIPTION: This error is caused by having the wiTECH Diagnostic Application 13.01.26 open and displaying the Connection Wizard (discovery screen) for more than two hours and then logging into a...
View Article“Error 1101: Error reading from File: ...”
DESCRIPTION: “Error 1101: Error reading from File: …” occurs when updating from wiTECH Diagnostic Application release 12.01 or 12.02 to the latest release 13.01.26. This issue has occurred on Windows...
View ArticlewiTECH v12.02.50 Vehicle Reports Only Display Data When Saved and Viewed as...
ISSUE: wiTECH Diagnostic Application Run/View Reports feature will not display data values when the report is first run and displayed. RESOLUTION: Technicians should save the report as a .pdf...
View ArticleRestore Vehicle Configuration Results in “Procedure Failed. Internal Error...
ISSUE: There have been reports from the field that the Restore Vehicle Configuration produces the error message: “Procedure Failed. Internal Error Occurred. Ref ID.” This is a very intermittent failure...
View ArticleFlight Recording "Upload to Support" Failing with Message, “Recording Failed...
ISSUE: After creating a flight recording and clicking on "Upload to Support," the recording may fail to upload with error message “Recording Failed to Upload.” RESOLUTION: Open an internet browser...
View ArticleDTCs "Search Service Information" Button Inoperable Using Internet Explorer...
ISSUE: The user may experience an inoperable Search Service Information button in the DTCs tab while using Internet Explorer version 6 (see Figure 1). Figure 1: "Search Service Information" button...
View ArticleRoutine (System Test or Misc. Function) Pop Up Window Closing After Clicking...
ISSUE: When you are running a routine (system test or misc. function) and click on Next, the routine window may close immediately, returning you to the table list of routines (see Figures 1 and 2...
View Article2006-2007 KJ (Liberty), 2007-2008 CS (Pacifica), 2008-2010 ZB (Viper) Known...
ISSUE: You may experience slow connection times when using the wiTECH Diagnostic Appilcation with the wiTECH VCI Pod to connect to the following vehicles: 2006-2007 KJ (Liberty) 2007-2008 CS (Pacifica)...
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