How To Register Diagnostic Tools (WITECH PREMIUM SUPPORT DEALERSHIPS ONLY)
How To Register Diagnostic Tools (WITECH PREMIUM SUPPORT DEALERSHIPS ONLY) This article applies to Dealerships using wiTECH Premium Support who have unregistered diagnostic tools such as wiTECH VCI...
View ArticlewiTECH Server will not start- NO GREEN ICON displayed in System Tray
wiTECH Server will not start- NO GREEN ICON displayed in System Tray DESCRIPTION: Th e wiTECH Server is installed to start when the PC boots. The wiTECH Server utilizes two independent processes: the...
View Article2014 Fiat 500L (BF) - Tool identification process
Summary wiTECH has three vehicle connection strategies that are used to identify a vehicle: these are the automatic identification process, the DealerCONNECT identification process based on VIN, and...
View ArticleVIN Validation Delay Using wiTECH 14.01.20
You may be experiencing a VIN Validation message when viewing the Flash Tab (Shown below) while utilizing wiTECH version 14.01.20. If you experience this issue, the length of the delay will be...
View ArticlewiTECH Application sits on "Logging in" or Receive message "Unable to login!..."
Unable to log into DealerCONNECT via the wiTECH Diagnostic Application Please follow the steps below to troubleshoot issues logging into the wiTECH Diagnostic Application Verify that you can get online...
View Article2012/2014 WK/WD (Grand Cherokee/Durango) ABS/ESP Flash process failed – erase...
2012/2014 WK/WD (Grand Cherokee/Durango) ABS/ESP Flash process failed – erase of logical block failed Vehicle: 2012/2014 WK (Grand Cherokee) 2012/2014 WD (Durango) ECU: ABS/E SP-ECU Potential Error...
View Article14.01- wiTECH Server NOT found- wiTECH Server icon displays green
DESCRIPTION: After installing wiTECH 14.01.20, if you see the wiTECH Server icon green in the system tray and says “wiTECH Server started” and when you launch wiTECH Diagnostic Application, you may see...
View Article14.01 – DO NOT quarantine certain files that are dependencies of the wiTECH...
Description: During or after the installation of wiTECH 14.01.20, the Antivirus software that runs on your PC may ask your permission to quarantine the files that are dependencies of the wiTECH...
View ArticlewiTECH 14.01 – Unable to login to DealerCONNECT from wiTECH after changing...
Description: As shown in the screenshot below, users may see “Login failed!” message in wiTECH DealerCONNECT Login window after changing the password in DealerCONNECT: Overview: As part of the password...
View ArticlewiTECH is not able to find any available flash updates (September 10, 2013) –...
As of 8:00 AM EST on September 10, an issue was identified that is preventing wiTECH from being able to find flash updates. The issue is being investigated and will be addressed ASAP. THIS ISSUE HAS...
View ArticlewiTECH 14.01 – wiTECH Device Connection Error – wiTECH Application was unable...
Description: With wiTECH 14.01, when users select the device in the Discovery view, they may see an error window with a message “wiTECH Application was unable to connect to the device at IP Address...
View ArticleJ2534 Application - Error 1609
ISSUE SUMMARY: J2534 Application - Error 1609 DESCRIPTION: User will receive the following error after either updating from an older version of J2534 or installing a new version on a non-English OS....
View ArticleChrysler J2534 Manual
Vehicle manufacturers are required to provide a Windows software application for reprogramming emission-related ECUs using a J2534 capable interface. A J2534 device plugs into the vehicle OBD connector...
View ArticleIncorrect Billing Issue 9/19/2013
You were recently invoiced for the DSSA Subscription via Dealer Parts Billing Statement on 9/19/13. The description was listed as “1st Quarter Billing”, but should have referenced “3rd Quarter...
View Article2005/2006 ND (Dakota) Occupant Restraint Controller (ORC) Flash Process...
VEHICLE: 2005/2006 ND (Dakota) ECU: Occupant Restraint Controller (ORC) ERROR MESSAGE: Negative response 0x11 - 'Service Not Supported' received from Start Diagnostic...
View Article2010-2011 Cummins 6.7L ECM (Engine Control Module) Flash (Reprogramming)...
VEHICLE: 2010-2011 Ram 2500/3500/4500/5500 6.7L Cummins ECU: CM2200 Cummins ECM ERROR MESSAGE: Error received retrieving channel parameter - Unable to open...
View Article2007-2010 JK (Wrangler) KA (Nitro) Cabin Compartment Node (CCN) Flash...
VEHICLE: 2007-2010 JK Wrangler, all engines 2007-2010 KA Nitro, all engines ECU: Cabin Compartment Node (CCN) Cluster POTENTIAL ERROR ME SSAGES: No response received from...
View Article2004-2005 HB and 2005 LX Next Generation Controller (NGC) Powertrain Control...
VEHICLES: 2004-2005 HB Durango and 2005 LX 300/Magnum/Charger DESCRIPTION: If the flash fails or is aborted on the above vehicles this PCM will become unusable and replacement will be required. If the...
View Article2011 LX/LD (300C/Charger) JC (Journey) Body Control Module/Common Body...
VEHICLES: 2011 LX/LD (300C/Charger) 2011 JC (Jouney) DESCRIPTION: If the flash fails or is aborted at a particular point in the flash process on these vehicles, the BCM ECU MAY...
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