Unknown DTC’s in wiTECH Diagnostic Application
Vehicles Affected: Any Vehicle ECU: Any Subject: DTC descriptions displaying as “Unknown”. - - Deta ils: DTCs with an "Unknown" text description are valid DTCs that the ECU is setting, but without a...
View ArticleUnable to Validate the Midtronics 15-Digit Warranty Code Within the wiTECH...
Cause: There are two possible reasons the 15-digit warranty code is not working within the wiTECH Diagnostic Application: Tech SID# is not registered within the Midtronics GR8 machine Midtronics...
View Article2013 -14 ZD ABS System Test and Misc Functions
Vehicles Affected: 2013 -14 ECU: ABS Subject: ABS on the 2013 and later ZD does not require any System Tests or Misc Functions via the wiTECH. Follow the documented service diagnostic procedure when...
View ArticleRelease Notes - TechTOOLS upgrade for Windows 7 (32 bit/64 bit) and Windows 8...
TechTOOLS application software and National Instruments drivers have been upgraded to work on Windows 7 32bit/64 bit and Windows 8 operating systems. Here is the list of changes/updates we have...
View ArticleHow to download and install the new National Instruments drivers for...
The National Instruments drivers have been upgraded in order to comply with Windows 7 (32 bit/64 bit) and Windows 8 Operating Systems. Before being installing the new National Instruments drivers,...
View ArticleTechTOOLS Application will not launch from DealerCONNECT
Description: User is unable to launch TechTOOLS Application from DealerCONNECT -> Service Tab -> Service Tools & Equipment. When the user clicks on TechTOOLS link, the following error (see...
View ArticleUser gets “Login failed” message when attempting to login to DealerCONNECT...
ISSUE SUMMARY User is unable to login to DealerCONNECT from wiTECH despite entering correct User ID, Password and Dealer Code. DESCRIPTION Us er is unable to login to DealerCONNECT from wiTECH...
View ArticlewiTECH DealerCONNECT login window displays "Null Login" and the user is...
DESCRIPTION wiTECH DealerCONNECT Login window displays “null Login” instead of “DealerCONNECT Login” and the Change Servers drop-down is empty. Due to this issue, user is unable to login to...
View Article2014 KL (Cherokee) IPC (Instrument Panel Cluster) non-functional with codes...
Vehicle: 2014 KL (Cherokee) ECU: IPC (Instrument Panel Cluster) Potential Issue: IPC ECU (Electronic Control Module) part number may not update to the new expected part number and the IPC ECU is in a...
View ArticleRelease Notes for the wiTECH Diagnostic Application version 14.02
Release Notes for the wiTECH Diagnostic Application version 14.02
View ArticlewiTECH Server Not Found - NO GREEN ICON Displayed in System Tray
DESCRIPTION: The wiTECH Server is programmed to start when the PC boots. The wiTECH Server utilizes two independent processes: the wiTECH Server.exe and the wiTECH Monitor.exe. These processes require...
View ArticlewiTECH 14.02 – User gets “Your DealerCONNECT password has expired.…” message...
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Description: In order to...
View ArticlewiTECH 14.02 – Flashing red light on VCI Pods and MicroPODs
Description: With previous versions of the wiTECH application if your laptop either lost network connection or powered down unexpectedly during the flash process you would be forced to initiate the...
View ArticlewiTECH Diagnostic Application Software Download
Upgrading from wiTECH Application version 13.04.49 or later Normal 0 false false false EN-US X-NONE X-NONE ...
View ArticleHow to repair wiTECH Diagnostic Application
Please follow the steps listed below to repair wiTECH Diagnostic Application: Download and run the wiTECH Repair utility from the following location: https://www.dccto ols.com/sp/wiTECHRepairUtil.ex e...
View ArticlewiTECH 14.02 – User gets “Internal Registration error has occurred (error...
In some scenarios, user may see the error “An internal registration error has occurred (error 10.11). Please see the knowledgebase for more information: http://kb.dcctools.com/index.p...
View Article14.02 – DO NOT quarantine certain files that are dependencies of the wiTECH...
Description: During or after the installation of wiTECH 14.01.20, the Antivirus software that runs on your PC may ask your permission to quarantine the files that are dependencies of the wiTECH...
View ArticleUsing the wiTECH Application “Contact Us” Feature
Normal 0 false false false EN-US X-NONE X-NONE DESCRIPTION The “Contact Us”...
View ArticlewiTECH 14.02.56: New “Network Check” feature in wiTECH Diagnostic Application
Description: A new feature called “Network Check” has been implemented in wiTECH version 14.02.56. This feature can be accessed by selecting Help -> Network Check option as depicted in the...
View ArticlewiTECH 14.02.56: How To Successfully Update Your VCI Pod
Description: The wiTECH Diagnostic Application will automatically check the software version every time the VCI Pod (or StarMOBILE) is selected from the discovery screen. Procedure: If the...
View Article