wiTECH 14.02 – Confirming wiTECH Release Version Information
Check the wiTECH Patch level by accessing About -> Version Information as shown in the screenshot below. The Patch Level must not be below “14.02.56.p7” If your “Patch Level” displays as “0” or...
View ArticleChecking PC for TechTOOLS required software
DESCRIPTION To confirm your PC is running compatible software for TechTOOLS application you can run “System Checker” on your PC Log into DealerCONNECT Navigate to eSupport > Support Tools >...
View ArticleTechTOOLS System Date Error unable to connect to any server
DESCRIPTION Some TechCONNECT PC’s may have their system date set incorrectly. Note: If system date is not set to current date TechTOOLS may cause installation failures. PROCEDURE To check that system...
View Article2013/2014 D-Series Trucks - ORC Initialization routine is missing
ISSUE SUMMARY Air Bag Lamp, ORC Replaced, DTC B2722-00 ORC Unlocked, Initialization Required VECHICLES AFFECTED All 2013/2014 “D” Trucks Gas/Diesel DESCRIPTION After ORC replacement, the vehicle...
View ArticlewiTECH 14.02.56: New “Network Check” feature in wiTECH Diagnostic Application
Description: A new feature called “Network Check” has been implemented in wiTECH version 14.02.56. This feature can be accessed by selecting Help -> Network Check option as depicted in the...
View ArticlePod Discovery Window Update
In this article we will describe a new feature that has been implemented into wiTech version 14.02. This feature will display itself as a flashing red light on the back of both the VCI and MICRO pods...
View ArticleComing Soon!! wiTECH Diagnostic Application version 14.03
The wiTECH Diagnostic Application version 14.03 will be released on or after March 15th, 2014. It is very important for all users to keep their wiTECH Diagnostic Application up-to-date with the...
View ArticleUnable to program the Ignition FOBIKs
Affected vehicles: 2013-2014 D-series Trucks 2014 KL (JEEP Cherokee) DESCRIPTION Users are unable to program new keys and receive one of the following errors: “Programming of ignition FOBIK failed....
View ArticleRelease Notes for the wiTECH Diagnostic Application version 14.03
Release Notes for the wiTECH Diagnostic Application version 14.03
View ArticlewiTECH 14.03 - Registration Required – “An Internal Registration error has...
DESCRIPTION Very rarely, users may see the “Registration Required” window pop-up with the message “An internal registration error has occurred (error 10.32). Please see the knowledge base for more...
View ArticleHow to install the wiTECH Diagnostic Application for the first time
DealerCONNECT Users (New PCs Only): DealerCONNECT users can now download the wiTECH application from a secured website. This improvement will allow you to access the application as a self-service...
View ArticleHow to update from wiTECH Application Software from 13.04.49 or later to the...
The article below explains different ways of updating wiTECH Application Software to the latest version if the PC/Laptop has been installed with 13.04.49 or later version. Automatic update Starting...
View ArticleHow to upgrade wiTECH Application Software from version 13.03 and older to...
Please follow the steps mentioned below to update wiTECH Diagnostic Application software from 13.03 or older version to the latest version: Start > All Programs >Software Updates Software Manager...
View ArticlewiTECH Diagnostic Application Software Download
wiTECH Diagnostic Application Software Download We have changed the way we distribute wiTECH Diagnostic Application Software. The instructions to download and update the wiTECH Software will vary as...
View ArticleFinding Aftermarket equipment on vehicles
DESCRIPTION ECU Flash Reprogramming and Diagnostic Routine failures have been known to be caused by aftermarket equipment installed on a vehicle. If an ECU flash reprogramming session or routine fails...
View ArticleProgram Network Configuration Procedure
DESCRIPTION The Program Network Configuration procedure was a legacy procedure that provided support for adding or removing vehicle configuration information to the vehicle. The “Program Network...
View ArticleHow to configure wireless settings on the VCI Pod
For new or replacement VCI Pods, please follow the steps below for wireless configuration: Connect VCI pod to PC via USB cable. Open web browser. In web browser address bar enter “172.22.22.22” (VCI...
View ArticleNew “Network Check” feature in wiTECH Diagnostic Application
Description: Starting from version 14.02.56, a new feature called “Network Check” has been implemented in wiTECH. This feature can be accessed by selecting Help → Network Check option as...
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